FAQs

• FAQs

Do you have a physical store?

Sorry, no storefront, but we are located in the Tampa Bay area.  Call 727-546-8422 between 11am-8pm Eastern Time, and we can make other arrangements.

Where are you located?

We are located in Pinellas Park, FL. We are open 11am-8pm Monday to Friday excluding public holidays. The address is: 4935-C 91st Ave, Pinellas Park, FL 33782-5262.

What payment options do you have?

We accept debit or credit cards, or Bill Me Later through PayPal. We also accept PayPal itself.

International customers can use PayPal or pay via credit card directly on the site.

Do you offer layaway?

Yes! We are happy to offer a layaway option. Terms: Minimum order $100. Must pay a deposit of $20 or 15% (whichever is higher) within 24 hours. 8 weeks maximum time period to pay it off. Cancellation will mean loss of deposit. To make a layaway order please contact us, and we will contact you with details. You can pay instalments via PayPal.

How do pre-order items work?

We like to offer a larger variety through a pre-order system. We will order in your item after receiving your order and it will arrive usually within 2 weeks. We then ship your complete order to you! If you order other items with your pre-order items these will be shipped together when your item arrives. If you want the rest of your items sooner please order them separately.

Can I buy a gift voucher? How do they work?

Of course! We sell them here. You can choose to have it emailed to you or the person you are buying it for. We can even include a personalized message. They then receive a voucher through email with a code which they can use easily in the gift voucher code box in checkout. Vouchers are able to be used multiple times until they are all used up so no money is wasted.

I have a store credit code, how do I use it?

Just add stuff to your cart as normal then pop the code in the discount code box in checkout.

I’m totally new to buying online and a bit lost. HELP!

No problems! Just give us a call on 727-546-8422 and we can walk you through the process to place your first order.

ARGHH! I ordered the wrong thing, can I cancel/change my order?

We ship super-fast so unless you contact us immediately it has probably shipped.